NVQ-J Customer Service / Customer Engagement (Levels 2–3)
NVQ-J Customer Service / Customer Engagement (Levels 2–3) is a local qualification awarded by HEART/NSTA Trust (NCTVET), leading to careers such as customer-service agent, team leader, supervisor.
What is NVQ-J Customer Service / Customer Engagement (Levels 2–3)?
NVQ-J Customer Service / Customer Engagement (Levels 2–3) is awarded by HEART/NSTA Trust (NCTVET). It is a local qualification for people living in Jamaica. NVQ-J; listed on JTEC qualifications register.
Careers it leads to
Customer-service agent, team leader, supervisor.
How to take it in or from Jamaica
HEART institutions; BPO employer partnerships.
How long it takes
3–12 months (typical; confirm with the provider).
Recognition in Jamaica
NVQ-J; listed on JTEC qualifications register.
Contacts
- HEART/NSTA Trust (incl. NCTVET)
6B Oxford Road, Kingston 5
Phone: +1 876 994 3278 (99-HEART)
Email: info@heart-nsta.org
Website: heart-nsta.org
Source: www.heart-nsta.org - Jamaica Tertiary Education Commission – Qualifications Register
Email: qualifications.jtec@moey.gov.jm
Website: qualifications.jtec.gov.jm
Source: qualifications.jtec.gov.jm - Global Services Association of Jamaica (GSAJ)
Phone: 876-957-6754
Email: info@gsaj.org
Website: gsaj.org
Source: gsaj.org
Related qualifications
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