Job Description

Your role will involve:
• Managing the Employee – Employer Relationship by acting as a liaison between employer and employee. This involves receiving and effectively handling employee queries/complaints, and when required, escalating to the relevant stakeholders towards resolution
• Conducting investigations related to employee concerns, interpersonal dynamics and disciplinary matters. Writing reports regarding the investigations and make recommendations based on company policy
• Analyzing, developing and reviewing company policies and procedures; responding to employee violations of policy and generally helping to resolve conflict in the workplace
• Coordinating and facilitating grievance procedures
• Maintaining employee files
• Reviewing and responding to all requests for extended leave for all employees to determine compliance with laws, policies and procedures
• Creating periodic HR metric reports related to attrition, absenteeism and providing trend analysis
• Performing other assigned tasks or related work as required and as assigned by the Snr. HR Advisor and/or HR Site Manager

In return, you will bring:

• Bachelor’s degree with a major in Human Resource Management, Business Administration, or Supervisory Management
• Two to five years’ experience in a Human Resources role with the primary job responsibilities of employee relations/management/industrial relations
• Thorough knowledge of the philosophies, principles and practices of human resource management and Jamaican labour laws
• Ability to establish and maintain effective relationships with local employees, internal and external stakeholders (vendors, contractors, Ministry of Labour, Jamaica Employers Federation, etc.)
• Excellent oral and written communication skills, including strong command of English language
• Ability to interact professionally with employees at all levels of the organization
• Proficient computer skills using MS Office software including Word, Excel, and PowerPoint, experience with automated HRIS systems
• Demonstrable expertise and experience in people management, with an emphasis on managing multiple teams in a constantly changing environment.
• Thorough knowledge of research, data analysis and report presentation techniques
• Ability to prioritize and work on multiple projects in a fast pace environment
An aptitude for technology learning and the use of multiple system

The Recruitment Xperts Jamaica Ltd

Ref No:

Employee Relations Specialist/Legal Representative

Date Added:
Thursday, March 08, 2018 16:27:10

Job Type:


Human Resources/Recruiting


Montego Bay and St James

Human Resources Manager

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